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Modern cruise management ERP

The backbone of your cruise business.

Reservations, charters, fleet, payments and people, connected in one system built around the way cruise and charter operators work.

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Make light work of a busy season.

Manage the details in a workspace that's easy to navigate and quick to work with, even when the day gets busy.

Less chasing.

Let payment reminders and port arrival notifications take a few things off your list.

A clearer view.

See what is booked, what is available and what needs attention before making your next move.

Smoother handovers.

Keep guest details and booking changes together, so the next person can pick up where you left off.

All the work that makes a cruise work.

The little details add up. Give them a home, from the first price you set to the last payment you follow up.

Fleet & departures

Keep every sailing on course.

Plan routes and sailing dates with cabin availability in view.

  • Ship and route schedules
  • Cabin layouts and availability
  • Automated port arrival emails

Payments

Know where every payment stands.

Keep transactions visible and make the next follow-up easier.

  • Payment and transaction overview
  • Automatic or manual reminders
  • Custom and partial payment requests

Administration

Your business. Your way of working.

Set the prices, access and working details that fit your operation.

  • Seasonal pricing and promotions
  • Centralized inquiries and change history
  • User roles and permissions

Agents and the Partner Area

Give your agencies their own door.

Agencies see live availability, place their own options and inquiries, and download their documents. You set the terms once. The phone stops ringing for "is cabin 12 still free".

  • Options and inquiries placed by the agency, straight into your booking system
  • Commission per agency, per ship category, per date range
  • API access for agencies that want to connect their own system

Online check in

Guests fill in their own details. You just check them.

Collecting passport numbers, dates of birth and nationalities for every passenger is the job nobody in the office wants. FleetMate sends each guest a link and they do it themselves.

  • A personal check in link for every booking, sent by email in the guest's language
  • Guests enter passenger names, documents and dietary notes from their phone
  • Agencies can send the links to their own clients from the Partner Area Missing details are visible on the booking, so you chase only the ones that need chasing

AI tools

Upload the list. Scan the passport. Done.

Agencies send passenger lists as Excel, Word, PDF and sometimes a photo of a printout. FleetMate reads them. And when a guest arrives with a passport, the guide scans it instead of typing it.

  • Upload a passenger list in PDF, Excel, Word or CSV from the booking page
  • AI extracts names, documents and cabins and shows a preview before anything is saved
  • Large group lists are split into individual bookings automatically

Booking & sales

Cabin bookings, whole vessel charters and mixed departures where both share a ship. Options with an expiry, waiting lists and allotments, each with its own status.

Operations

Plan departures, assign cabins and prepare guest manifests, including dietary needs and room notes.

Finance & admin

Follow payments, manage pricing and keep access organized as your team grows.

Real time booking grid

Everyone works on the same fleet grid at the same time, every ship and every cabin on one screen. A booking someone is editing is locked for the others, and every change shows on every screen the moment it is saved.

Full change history

Every booking keeps a record of who changed what, and when. Open any version, compare it with the one before, and stop guessing how a cabin got moved.

Website integration

Cruises, ships, prices and availability go out to your website. Bookings, payments and passenger details come back into the ERP, with nothing retyped.

Case study

Katarina Line, 40+ vessels, one system.

Katarina Line runs 40+ vessels on FleetMate  to manage reservations, cabins and payments. Website bookings and online check-in connect to the ERP, with passenger details available to guides in the boarding app.

Visit katarina-line.com
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Ready before guests step aboard.

Passenger details at hand. Boarding on your phone. Give your guides a smoother start to every sailing, even when the signal is patchy.
  • Guest manifest and cabin details
  • Record boarding from the guide app
  • Loaded manifests stay available offline; boarding syncs when connected
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Before we set sail.

Every cruise business works a little differently. Let's talk about yours.

Bring your questions to a demo
Is FleetMate a fit for our cruise business?

FleetMate is designed for cruise operators and agencies running scheduled departures, charters or a mix of both. A personal demo is the place to walk through your fleet, reservations and day-to-day work.

Can it adapt to the way we work?

Pricing, service categories and user permissions can be configured for your operation. We use the demo to understand your workflow and discuss any changes or integrations you need.

Can we connect our website and team on board?

Yes. The Katarina Line implementation connects website bookings, payments and online check-in with the ERP and guide boarding app. We will discuss the scope of the website and app setup for your business.

Do we need to install the ERP?

The ERP runs in your browser. Your office team can access it online, while updates and backups are handled centrally. The guide app supports the separate work of welcoming guests on board.

What happens after the demo?

We discuss your requirements, pricing and setup, then plan onboarding. Training and technical support help your team get started and keep working confidently.

More time for what you do best.

See how FleetMate could work for your cruise business. Your fleet, your team, your way of sailing.